Terms of Service
General Use & Assumption of Risk
All guests using the sauna, cold shower, and cold plunge bath do so entirely at their own risk.
By making a booking, you agree that you are responsible for ensuring that you—and all members of your party—understand and adhere to these guidelines. This ensures a safe, comfortable, and welcoming environment for everyone.
If any of these terms are breached, Ladydown Meadows Sauna reserves the right to terminate your session immediately at our discretion.
Medical Information & Personal Health
- Consult a Doctor First: Always seek medical advice before using the sauna if you are pregnant, diabetic, have a heart condition, a history of fainting or dizziness, or any other medical condition. This also applies if you have any surgical implants (including metal pins, rods, or silicone).
- Personal Responsibility: You assume full responsibility for your health and well-being during your visit. This includes managing any personal medications that could interact with the heat and cause an unsafe condition or medical emergency.
- Know Your Limits: Guests must listen to their bodies, recognize their limitations, and assume all risks associated with using the sauna both during and after their session.
- Hydration & Nutrition: We highly recommend drinking plenty of water before and after your session. Fresh tap water is available on-site for refilling bottles—please ask a team member if you need assistance. It is also best to eat a light meal one to two hours before your session.
Facility Rules & Etiquette
- Age Limit: The sauna is strictly for individuals aged 18 and over.
- No Glass: Glassware is strictly prohibited anywhere on the property.
- Sauna Etiquette: Guests must follow standard sauna etiquette at all times. More details can be found on our website.
- Weather Cancellations: Your safety is our top priority. We reserve the right to cancel sessions due to unsafe or unsuitable weather conditions. If this happens, we will contact you promptly to reschedule.
- Cancellations & Amendments: Bookings can be amended or cancelled up to 48 hours before your scheduled time. Please review our full Refunds and Cancellation Policy for details.
- Accessibility: Ladydown Meadows Sauna is located in an outdoor field setting, which may present some accessibility challenges. Please get in touch with us prior to booking if you would like to discuss specific accessibility requirements.
Sauna Temperature & Safety Guidelines
The temperature inside the sauna typically sits around 80°C but can vary. Because prolonged exposure to high heat can cause overheating, we advise the following:
- Limit individual intervals to 15 minutes. A sand timer is located above the door inside the sauna to help you track your time.
- If you begin to feel dizzy, nauseous, faint, drowsy, or unwell, exit the sauna immediately.
Drugs, Alcohol, and Site Conduct
- Intoxication: The consumption of alcohol, drugs, or impairing medications before or during your session is strictly prohibited. Anyone showing signs of intoxication will be refused entry without a refund.
- Right of Refusal: We reserve the right to deny entry to anyone deemed physically unfit to safely use the facility.
- Smoking & Vaping: Smoking, vaping, and the use of electronic cigarettes are prohibited across the entire site.
Personal Property
- Heat-Sensitive Items: Do not bring phones, electronics, or any items that could overheat, retain heat, or be damaged by moisture and high temperatures into the sauna.
- Jewellery: Please remove all jewellery before entering to prevent burns from overheating metal, or wear it entirely at your own risk.
- Liability for Belongings: Ladydown Meadows Sauna accepts no responsibility for lost, damaged, or stolen items on our site. While we maintain a vigilant and secure environment, looking after personal property remains the sole responsibility of the guest.
Entry, Exit, and Safety on Site
- Watch Your Step: Please exercise caution when entering and exiting through the sauna's door.
- No Running: Do not run in the sauna area, and keep walkways clear of personal items.
- Slippery Surfaces: Walkways and platforms may become slippery, uneven, or hazardous due to water, ice, mud, or snow. We strongly recommend wearing suitable footwear at all times outside the sauna.
Correct Use of the Facility
- Intended Use: The sauna is dedicated exclusively to relaxation, health, and well-being. Any form of indecent exposure, partying, dancing, or illicit behaviour is strictly forbidden. Violators will be asked to leave immediately and barred from future visits.
- Stove Safety: Direct contact with the sauna stove, guard or rocks can cause severe burns. Our team handles the firewood and stove management.
- Water & Essential Oils: The team will instruct you on how and when to pour water over the rocks. Only the provided water and essential oils supplied by Ladydown Meadows Sauna may be used on the stones; homemade blends or outside liquids are strictly forbidden.
- Clothing: Proper swimwear is compulsory. Your comfort is important to us, so you are welcome to wear a clean robe, wrap, or t-shirt if preferred.
- Towels: For hygiene and cleanliness, all guests must sit on a towel while inside the sauna to absorb perspiration. Please lay your towel down on the bench before taking a seat.
Waiver and Release of Liability
By completing your booking and payment, you acknowledge and agree to the following legally binding waiver:
- Purpose & Health: I confirm that I am using the sauna solely for relaxation and well-being. If I have any of the medical conditions outlined above (or any other health concerns), I confirm that I have consulted a medical professional before attending. I agree to exit the sauna immediately if I feel unwell.
- Cold Exposure: I acknowledge that using the cold plunge bath and cold shower is done entirely at my own risk. It is my responsibility to ensure my body can safely tolerate exposure to cold temperatures.
- No Medical Advice: I accept that this waiver applies to all current and future sessions. I understand that the staff are not medical professionals and cannot offer advice regarding health conditions or sauna usage.
- Age Verification: I confirm that I am 18 years of age or older.
- Assumption of Risk: I voluntarily assume all risks of injury, accident, illness, or death that may arise from using these facilities. I hereby waive, release, and forever discharge Ladydown Meadows Sauna from any and all liability—past, present, and future—connected to my attendance.
- Property Loss: I acknowledge that Ladydown Meadows Sauna is not liable for any lost, stolen, or damaged personal belongings. Keeping my items secure is my sole responsibility.
- Release of Rights: I fully understand the terms of this liability waiver and recognize that I am knowingly giving up my right to sue Ladydown Meadows Sauna and its affiliates. I sign this agreement freely, voluntarily, and intend for it to serve as a complete and unconditional release of liability to the greatest extent permitted by law.
By proceeding with booking and payment, you formally agree to these Terms of Service and the Liability Waiver.